Last Updated: August 10, 2025

 

1. Introduction
The Callaway Volunteer Fire Department (“CVFD,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a donation, purchase merchandise or event tickets, or complete an online form.

Note on Wix Platform
Our website is built and hosted using Wix.com. Wix may collect and process certain information about visitors to our site, as described in the Wix Privacy Policy. This includes technical information, analytics, and any payment details processed through Wix Payments. By using our website, you agree to both this Privacy Policy and Wix’s Privacy Policy.

By using our website, you agree to the terms of this Privacy Policy.

 

2. Information We Collect
We may collect the following information when you interact with our website: Contact Information (Name, email address, phone number, and mailing address), Transaction Information (Donation or purchase amount, the type of payment method (e.g., Visa, Mastercard), and the last four digits of the payment card number — full payment details are not collected or stored by CVFD), Form Submissions (Information you provide when filling out contact, volunteer, sponsorship, or event registration forms), Technical Information (IP address, browser type, and usage data (via cookies or analytics tools))

All payment details are processed securely by Wix Payments. You can review their privacy policy by visiting wix.com and searching for “Privacy Policy.”

 

3. How We Use Your Information
We use the information we collect to: Process and acknowledge donations, fulfill merchandise or ticket orders, respond to inquiries and requests, provide event updates and organizational news (if you opt in), maintain financial and operational records as required by law, improve our website and services.

 

4. How We Share Your Information
We do not sell or rent your personal information to third parties.
We may share your information only with: Payment Processors (Such as Wix Payments, for secure transaction processing), Service Providers (Companies or platforms we use to operate our website, send emails, manage event registration, or process forms (e.g., Wix.com)), Legal Authorities (When required by law).

 

5. Cookies & Analytics
Our website may use cookies or similar technologies to improve user experience and gather usage statistics. You can adjust your browser settings to block or delete cookies, but some website features may not function properly.

 

6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

7. Your Rights
Under the Virginia Consumer Data Protection Act (VCDPA), Virginia residents may request: Access to the personal data we have about you, Correction of inaccurate information, Deletion of personal data, subject to certain exceptions, A copy of your personal data in a portable format

Verification Process:
To protect your privacy, we will take reasonable steps to verify your identity before fulfilling a data request. This may include confirming information we already have on file (such as your email address, mailing address, or recent transaction details).

To submit a request, email info@callawayvfd.org with “Privacy Request” in the subject line.

 

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

 

9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

 

10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Callaway Volunteer Fire Department
P.O. Box 1
Callaway, VA 24067
info@callawayvfd.org